Privacy Policy
VELORA HAADI (SMC-PRIVATE) LIMITED

📍 House No. 01, Street No. 02, Opposite Al Mujahid Furniture, Main Jafar Stadium Road, Mor Shoukatabad, Feroz Town, Renala Khurd, District Okara, Pakistan

📞 +92 3354393607

📧 Velorahaadi@gmail.com

What information do we collect?

We collect personal information such as your name, email address, phone number, shipping address, and payment details when you use our platform or utilize our e-commerce solutions.

How do we use your information?

We use your data to process orders, deliver consumer goods, manage virtual malls/stores, provide customer support, and improve our B2B, B2C, B2G, G2B, C2C, and C2G services.

Do we share your data with third parties?

We only share your information with trusted third-party service providers (such as logistics, courier companies, and secure payment gateways) strictly necessary to fulfill your orders and deliver our services.

How do we protect your data?

We implement robust security measures, including encryption and secure servers, to protect your personal and business data against unauthorized access, alteration, or destruction.

Do we use cookies on our platform?

Yes, we use cookies to enhance your browsing experience, remember your preferences, and track the performance of our internet advertising and marketing campaigns.

What are your rights regarding your data?

You have the right to access, correct, update, or request the deletion of your personal data at any time by contacting our support team.

How long do we retain your information?

We retain your information only for as long as is necessary to fulfill the purposes outlined in this policy and to comply with the National e-Commerce Policy and local laws.

Do you collect data from minors?

Our services are intended for users who are 18 years of age or older. We do not knowingly collect personal data from minors without verifiable parental consent.

How do you handle B2B and corporate data?

Data related to business-to-business (B2B) and business-to-government (B2G) transactions is treated with strict corporate confidentiality and is only accessible to authorized personnel.

Who can I contact regarding privacy concerns?

For any privacy-related queries, please contact our administrative team using the official address, phone number, or email provided at the end of this document.