Shipping Details
VELORA HAADI (SMC-PRIVATE) LIMITED

📍 House No. 01, Street No. 02, Opposite Al Mujahid Furniture, Main Jafar Stadium Road, Mor Shoukatabad, Feroz Town, Renala Khurd, District Okara, Pakistan

📞 +92 3354393607

📧 Velorahaadi@gmail.com

Where does your company deliver?

We deliver our consumer goods and products both inside and outside Pakistan, utilizing reliable national and international courier networks.

How long does it take to dispatch an order?

Standard retail orders are typically dispatched within 1 to 3 business days after payment confirmation. Bulk B2B orders may require additional processing time.

What are the estimated delivery times?

Domestic deliveries within Pakistan take approximately 3 to 5 business days. International delivery times vary between 7 to 21 business days depending on the destination.

How much do you charge for shipping?

Shipping charges are calculated at checkout based on the weight, dimensions, and destination of the package. We occasionally offer free shipping promotions.

How can I track my shipment?

Once your order is dispatched, you will receive a tracking number and a link via email or SMS, allowing you to monitor the delivery status in real-time.

Who is responsible for customs and import duties?

For international shipments, the customer is solely responsible for paying any applicable customs duties, import taxes, or local clearance fees levied by the destination country.

What happens if I miss my delivery?

If a delivery attempt fails, our courier partner will typically try again on the next business day or hold the package at a local facility for pickup. We will also notify you.

Can I change my shipping address after placing an order?

Shipping addresses can only be changed if the order has not yet been dispatched from our facility. Please contact us immediately if you need to update your address.

What is your policy on lost packages?

If a package is confirmed lost in transit by our courier partner, we will conduct a thorough investigation and promptly issue a full refund or send a replacement order.

Who can I contact for shipping support?

If you have any questions or face issues regarding your delivery, please refer to our company contact details at the end of this page.