Terms and Conditions
VELORA HAADI (SMC-PRIVATE) LIMITED

📍 House No. 01, Street No. 02, Opposite Al Mujahid Furniture, Main Jafar Stadium Road, Mor Shoukatabad, Feroz Town, Renala Khurd, District Okara, Pakistan

📞 +92 3354393607

📧 Velorahaadi@gmail.com

What do these Terms and Conditions cover?

These terms govern your use of our platform, virtual malls, e-commerce solutions, and the purchase of consumer goods across all our service models (B2B, B2C, B2G, G2B, C2C, C2G).

Who is eligible to use your services?

Our services are available to individuals who are 18 years of age or older, as well as legally registered businesses and government entities.

Are the product descriptions and prices guaranteed?

We strive for complete accuracy; however, we do not warrant that product descriptions, pricing, or other content is entirely error-free. We reserve the right to correct any errors or update information at any time.

What are my responsibilities as a user?

You agree to provide accurate information, maintain the confidentiality of your account, and strictly refrain from engaging in fraudulent, illegal, or unauthorized activities on our platform.

Who owns the intellectual property on this platform?

All content, including virtual mall designs, shopping catalogs, logos, internet advertising materials, and text, is the exclusive intellectual property of VELORA HAADI (SMC-PRIVATE) LIMITED.

What is your limitation of liability?

We shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our services or products. Our liability is strictly limited to the purchase price of the item or service in question.

How do you handle dispute resolution?

In compliance with the National e-Commerce Policy, we follow a strict complaint handling procedure. Any legal disputes shall be governed by the laws of Pakistan and resolved in the jurisdiction of Okara.

Do you modify these Terms and Conditions?

Yes, we reserve the right to update or modify these terms at any time without prior notice. Continued use of our services constitutes acceptance of the revised terms.

What rules apply to custom e-commerce and virtual store services?

Custom services, including the creation of virtual shops and B2B solutions, are subject to additional service-specific agreements provided during the onboarding process.

For any questions regarding these terms, your account, or legal matters, please reach out to us via the official contact information provided below.